Want to take one thing off your monthly to-do list? Sign up for an automatic payment plan to have your monthly PEC bill paid directly from your bank or credit card account.
To set up automatic payments with your MasterCard or Visa credit card or by bank draft, or to manage your current automatic payment agreement, log on to the PEC Member Portal and select the “Automatic Debit Authorization” tab in the left navigation bar.
You also can set up, manage or withdraw your automatic payment agreement by calling us toll-free at 1-888-554-4732.
As we prepare to switch to a new enterprise software system, we are temporarily suspending new signups for automatic payments, effective Sept. 8. After we launch the new system Oct. 5, you will be able to sign up online for automatic payments by credit card or bank draft.
Learn more about our new enterprise software system »
Yes. Log on to the PEC Member Portal, select the ”Automatic Debit Authorization” link in the left navigation bar, click the ”Withdraw” button, then click ”Save.”
To comply with Payment Card Industry Security Council standards, PEC does not store your credit card number when you sign up for automatic payments. Due to this protection, when PEC transitions to its new enterprise software system, if you are currently registered for Auto Pay using a credit card you will need to re-register for Auto Pay. There will be multiple ways to do this: You can set up Auto Pay through a secure automated phone payment system and through the SmartHub web portal or mobile app.
Learn more about PEC's new enterprise software system »
Yes. Automatic payments will be processed on the date your bill is due, so you will need to review your billing statement and determine if the date meets your needs; if necessary, you may request a change to your bill cycle.
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