- Check for a blown fuse or tripped circuit breaker. Reset your home's main breaker by switching the breaker off, and then completely back on.
- See if your neighbors are without electricity. If they are also without service, please call us.
- Turn off all electrical appliances that were on when service was disrupted. To help preserve food items, leave the doors to your refrigerator and freezer closed.
- Open the circuit breakers to major appliances to turn them off. Once power is restored, avoid overloading by turning appliances back on in 15-minute intervals.
Reporting Service InterruptionsIn the event of a problem, call us at 1-888-554-4732. The following information will help us quickly pinpoint the cause and get crews dispatched efficiently:
- Your full name and address, along with your subdivision or community name.
- The approximate time service was interrupted.
- Whether your neighbors have electricity.
- Any other pertinent information, such as seeing downed electric lines or hearing loud noises before or after the service disruption.