2017 Annual Report
Proudly serving you for 80 years
Since 1938, we’ve seen a powerful transformation in the Texas Hill Country. When PEC extended electric service to Central Texas 80 years ago, we laid the groundwork for a brighter future. Today, after eight decades of growth and innovation, we light up the lives of approximately 1 million Texans.
A lot has changed in 80 years, but the values that got us here haven’t. As one of the largest and fastest growing electric cooperatives in the country, we’re still guided by the principles we’ve had since the beginning: value, reliability, safety and giving back.
Thank you for letting us serve you. You make us PEC proud.
Message from the Board President
Emily Pataki
President/District 2 Director
Eighty years ago, hardworking ranchers and farmers formed Pedernales Electric Cooperative with the noble purpose of electrifying the Texas Hill Country. Electric power in their homes and businesses meant not only an improved quality of life for themselves, but more importantly, it ensured a future for generations to come. Read more »
Message from the CEO
Julie C. Parsley
Chief Executive Officer
Last year was a year of incredible growth and success for our cooperative. Since arriving at PEC in December 2017, I have been repeatedly amazed at the pride our employees take in serving you, our members. It’s incredibly inspiring, and I feel honored to have the opportunity to lead such a wonderful organization full of people striving for excellence. Read more »
What makes you PEC Proud?
PEC employees are known for their dedication and the pride they take in serving our community. Here’s what they said when we asked, “What makes you PEC proud?”
“Because it’s my job to design service extensions, I get to see projects go from empty tracts of land to finished developments. The excitement that a member feels to flip the light switch for the first time is the best part of my job.”
Eric Villanueva
Electrical Distribution Designer, Sr.
4 years of service
“My pride in PEC is two-fold: both as a member and as a committed employee. Giving our members the care, concern and professionalism I would want as a member gives me great satisfaction each day.”
Sanjeanette McCants
Member Services Agent 4
24 years of service
“I’m proud to serve the community in which I live and raise my family. PEC’s high standards and strong morals make it a great place to work.”
A.J. Mann
Journeyworker
9 years of service
2017 by the numbers
- 12,816 new accounts added
- Exceeded 300,000 active accounts
- 1.5 years average member outage frequency
- 4.46 percent growth in accounts
- Built nearly 369 miles of new distribution line
- 2,200 continuous staff-hours worked during Hurricane Harvey
- No. 10 in J.D. Power residential customer satisfaction for all U.S. electric utilities (July-December 2017)
- 2 new rate options
- < 20 seconds average phone wait time
- $8.3M in capital credits distributed to members
- Made the National Cooperative Bank Co-op 100 list
- Lower rates than Texas retail choice average (based on 1,000 kWh at our eSaver rate)
- $100,000 awarded in scholarships
- $267,355 member and employee community donations
- 10 high school seniors sent to Washington, D.C, for Youth Tour
- 3 lineworkers helped extend electric service in a Bolivian village
- 7 staff volunteer events held in our community
- 42 employees sent to help after hurricanes Harvey and Irma
Board of Directors
Cristi Clement
District 1 Director
Randy Klaus
District 3 Director
Jim Powers
District 4 Director
