Billing & Payments

Understanding your bill: service availability charge

Learn more about the line items on your bill

You know you pay for the energy you use, but what are all those other items on your bill? Our Understanding Your Bill series helps break it down.

Image from a sample PEC bill.
Save up to $2.50 per month on your service availability charge when you switch to paperless billing and automatic bank draft.

Service availability charge

The service availability charge recoups a portion of the cost of being connected to our distribution system, regardless of how much electricity you use. This includes installing, operating and maintaining the distribution lines, transformers, substations and meters that make up the distribution grid connected to your location. It also helps pay for costs like billing, maintaining your records and additional administrative expenses.

The standard service availability charge is $22.50 per month, but you can save up to $2.50 per month when you switch to paperless billing and automatic bank draft. The discount is a direct pass-through of the costs you save the cooperative by enrolling in these programs. Make the switch on SmartHub or by calling PEC Member Services at 888-554-4732 between 8 a.m. and 7 p.m. Monday through Friday.

Have we charged up your curiosity about line items on your bill? Read our article about franchise fees.