Billing & Payments

Pay bills your way

See which of our 9 payment options fits your bill

Whether you’re a techie or not, we offer payment options to accommodate your lifestyle and needs. Here are nine convenient ways to pay your PEC bill.

Auto Pay

Set it and forget it when you enroll in Auto Pay, our automatic bank draft payment method. When you sign up for this option, your charges will be automatically deducted from your bank account each month as per your normal billing cycle.

You’ll receive a discount of $1.50 per month for enrolling, plus an additional $1 per month if you enroll in paperless billing as well.

Learn more »

SmartHub

Manage and make payments on the go from your computer, phone or tablet using our SmartHub app. You can view your energy use, set up advance or recurring payments and more.

Learn what SmartHub can offer »

Pay Now online

Use our simple, no-frills online portal to pay your bill anytime. Simply enter your account number and last name to view your balance and enter payment — no login or password required.

Pay your bill now »

Phone

24/7 secure, automated phone line

Call our secure line at 844-886-9798 and follow the prompts to make payments 24/7.

Call and speak to an agent

If you prefer to pay with a check by phone, make a payment by calling our friendly Member Services agents at 888-554-4732. Agents are available Monday through Friday, 8 a.m. to 7 p.m.

Moneygram

Make a cash payment at any participating Moneygram location. For a $1.50 merchant fee, this service posts your payment immediately and securely. (Please reference PEC receiver #15898 when making payment.)

Find a location near you »

Mail

Mail payment to:
PEC
P.O. Box 1
Johnson City, Texas 78636

In person

At an office

Visit one of our office locations to pay your bills in person.

Find your nearest PEC office »

At a kiosk

Our Dripping Springs, Marble Falls, and Cedar Park offices offer convenient, 24/7 kiosks where you may make payments using cash, credit card or e-check.

Visit our payment options webpage.