Serving You

Kudos and thanks from our members

This Thanksgiving, we’re proud to serve you!

‘Tis the season to be thankful. And here at PEC, we’re grateful for our members and our employees who care for them. So while it’s our mission to provide you safe, reliable, and low-cost power, we also truly enjoy serving you! This Thanksgiving, members from across our service territory reached out to say thanks for a great experience — and for that, we’re PEC Proud.

“Frances provided excellent customer service, spoke politely, and answered all my questions. It is rare nowadays to receive such awesome customer service, and I am grateful PEC has employees like Frances.”
– Member, Austin

“I just wanted to give some kudos to the wonderful lady, Melissa, who helped me this morning, along with her supervisor! They really went above and beyond to help me out of a tough spot. They were so understanding — even when it was my fault! I wish more companies were as amazing as PEC. I will forever stand by y’all!”
– Member, Buda

“You’re the best thing that’s happened to me all month. You don’t know how much it means to me that you were able to get the lights back on. You saved the day. God bless you.”
– Member, Cedar Park

“Michele was so nice to me and helped me find assistance to get my light bill paid. It meant so much to me that she took time to do that. I cannot thank her enough!”
– Member, Buda

“This morning an agent helped me solve a problem I caused. The young lady who helped me did a terrific job walking me through the process to a successful conclusion. I was pleased with the outstanding knowledge, empathy, helpfulness, and pleasant disposition. Thank you so much.”
– Member, Fair Oaks Ranch