In an emergency meeting held today by teleconference, Pedernales Electric Cooperative’s (PEC) Board of Directors was briefed by cooperative executives on current and future measures to help protect members and employees from COVID-19.
Because PEC is designated as critical infrastructure in federal, state, and local declarations, the details were addressed in executive session. Discussions were limited to COVID-19 activities.
“I am immensely proud of the cooperative’s response during these unprecedented times,” said Paul Graf, PEC Board President and District 6 Director. “The board was pleased to hear an update on what each department is doing to maintain operations and respond to members’ calls. I remain confident that PEC’s leadership will continue to make decisions in the best interest of our employees, members, and communities.”
On March 16, PEC closed its offices to the public, including drive-thru lanes. That same day, PEC leaders activated the cooperative’s Emergency Operations Plan to further protect its employees and members; this included having a portion of its workforce begin to work remotely from home. On March 24, PEC implemented additional remote measures for its employees, further promoting social distancing and reducing person-to-person contact.
PEC lineworkers continue to respond to outages and after-hours and emergency calls, and its Control Center employees are continuously monitoring the power grid 24/7. Member relations agents are also available to answer questions at 888-554-4732, Monday through Friday, 8 a.m. to 6 p.m. PEC also offers several convenient ways for members to pay their bill online, by phone, mail, payment kiosk, or at participating Moneygram locations.
“The PEC team is united in keeping the lights on for our membership,” Graf added. “It’s what we’ve been doing for more than 80 years.”