Billing & Payments

Easy ways to pay

Pay your bill without leaving your home

You don’t need to step into an office to pay your bill — we offer payment options to make it convenient.

We also understand some members may be experiencing unexpected circumstances right now. If you need assistance during this time, please call us at 888-554-4732. We have a number of payment options and our agents are committed to finding a solution that works best for you.

Phone

24/7 secure, automated phone line

Call our secure line at 844-886-9798 and follow the prompts to make payments 24/7.

Call and speak to an agent

If you prefer to pay with a check by phone, make a payment by calling our friendly member relations agents at 888-554-4732. Agents are available Monday through Friday, 8 a.m. to 6 p.m.

Pay Now online

Use our simple, no-frills online portal to pay your bill anytime. Simply enter your account number and last name to view your balance and enter payment — no login or password required.

Pay your bill now »

SmartHub

Manage and make payments on the go from your computer, phone, or tablet using our SmartHub app. You can view your energy use, set up advance, or recurring payments and more.

Learn what SmartHub can offer »

Mail

Mail payment to:
PEC
P.O. Box 1
Johnson City, Texas 78636