Cooperative News

PEC’s COVID-19 Relief Fund brings in $64,000

Funds continue to help PEC members in need

Since launching PEC’s COVID-19 Relief Fund in April, members and employees have generously donated to help fellow members in need pay their electric bills. Contributions so far have reached $64,000 — with $9,600 donated by PEC employees. The funds, distributed through our Member Assistance Program have already helped provide much-needed bill assistance to hundreds of families impacted by COVID-19.

“The generosity of PEC members and employees continues to amaze me,” said CEO Julie C. Parsley. “Community gives us strength and these donations are a shining example. We’re proud to help and couldn’t be more grateful to those who have helped our members in need.”

If you haven’t donated and would like to help, it’s not too late! In June, the PEC Board of Directors extended the deadline for members to benefit from the fund to Nov. 1. This means we can continue to support additional members affected by COVID-19 with your help. Donations may be made through PEC’s SmartHub or by using PayPal. Read below for more detailed instructions.

Donate using PEC’s SmartHub — For members with a SmartHub account only

Log into your PEC SmartHub account. When you log into your account, you’ll receive a message asking if you’d to donate to the PEC COVID-19 Relief Fund.

By answering “Yes,” you will be sent to the “Submit Outage/Inquiry” page. Select, “Other Issues/General Inquiry.”

From the drop-down menu under “Inquiry Type,” select “COVID-19 Relief Fund.”

This will open a page where you can select the amount you’d like to donate.

Once complete, you will receive a confirmation email of your donation, and it will appear as a line item on your next bill.

SmartHub COVID-19 Relief mobile icon
You can select this icon in the SmartHub mobile app to make a donation via PayPal.

Use PEC’s SmartHub mobile app

From your smartphone, log into the PEC SmartHub app to make a donation. Simply launch the app and follow these steps:

  1. Select “Submit Outage/Inquiry” at the top of the screen.
  2. Select “Other Issues/General Inquiry.”
  3. Select “COVID-19 Relief Fund.”
  4. Complete the prompts to make your donation.

PayPal — For members and nonmembers

Anyone can donate using PayPal. When you click on the PayPal link, you will be redirected to PayPal’s site to make the donation.

Learn more about PEC’s efforts amid COVID-19 at