Safety & Security

Shine a light on solar scams

Know PEC protocol

Unfortunately, scammers occasionally pose as PEC employees in order to trick people out of their money. One common scam involves a scammer claiming to be a salesperson partnering with PEC to sell solar panels, either door-to-door or over the phone.

Please know, PEC will never try to sell you a product or service, or partner with anyone who does. We’d also never ask you to pay with a prepaid card or threaten immediate disconnection for nonpayment over the phone. All PEC employees also carry photo identification badges, travel in company vehicles, and wear PEC uniform shirts.

“Scammers can be sneaky, aggressive, and convincing,” Regional Member Relations Manager Robert Phillips said. “If someone is claiming to work for PEC, always ask for their identification.”

When we receive notice of scammers targeting our members, we work to alert you on our website and social media channels, so be sure to check these regularly. We are also a member of Utilities United Against Scams (UUAS), a group of utilities committed to spreading awareness of suspicious behaviors and the evolving tactics scammers use to target consumers.

If you are contacted by someone claiming to be a PEC employee, you should always call us toll-free at 888-554-4732 to verify their identity. If you suspect a scam, notify us as soon as possible with the details and file a police report.

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