Out of an abundance of caution for the wellbeing of its members and employees, Pedernales Electric Cooperative (PEC) will temporarily close its offices to member interactions starting March 16. PEC employees will continue to be available to help meet the needs of its membership over the phone and online.
PEC has several convenient ways members can pay their bill, including via the SmartHub mobile app, by phone, mail, payment kiosk, or at participating Moneygram locations. To learn more, members may visit pec.coop/pay.
If members experience a service interruption, they can report it online at outages.pec.coop or by calling 888-883-3379.
PEC contact centers will continue to answer calls between 8 a.m. to 6 p.m., Monday through Friday. If members have questions, they can speak with a PEC representative at 888-554-4732.