We do our best to prevent outages, but when they happen, it’s important to be prepared. Your smartphone has the tools you need to immediately report an outage to us. Before the next storm, download PEC’s SmartHub app, and keep your phone and a charged battery bank with you at all times in case of an outage or emergency. Know how to navigate your phone during an outage by preparing the following on your smartphone:
Use the flashlight on your phone to navigate your home and stay safe during an outage.
Download PEC’s SmartHub app today. That way when a storm hits, you’ll have quick access to report and track outages 24/7, right at your fingertips.
Contacts and notepad
Add and save PEC’s outage number, 888-883-3379, to your contacts. When you call to report an outage, you’ll need to provide your PEC account number. Store it in your notepad for easy access.
After reporting your outage, track restoration efforts using our outage map at pec.coop/outages.