Safety & Security

Stop scams and stay safe!

Utility Scam Awareness Day is November 17

PEC is joining Utilities United Against Scams (UUAS) to raise awareness as part of Utility Scam Awareness Day November 17. Today’s scammers are sneaky and sophisticated —targeting potential victims by phone, online, and in-person. Scammers are also known to target vulnerable groups, including small businesses, senior citizens, non-English speakers, and low-incomecommunities.

“Scammers have intensified their criminal activity with high pressure tactics and increasing use of technology,” said Mary Fairchild, PEC member relations system analyst. “At PEC we are committed to protecting the safety of our members and work on providing communications to alert members of scams and how to protect themselves.”

Fairchild added that PEC will never

  • Threaten to disconnect service immediately.
  • Demand immediate payment.
  • Request members purchase or pay with a prepaid debit card.
  • Make automated calls before 9a.m.or after 5p.m.on weekdays or call at any time on weekends.

When PEC receives notice of scammers targeting our members, we post alerts on our website and social media channels, so check these regularly. If you suspect a scam, hang up the phone, delete the email, and don’t let the person into your home. Call your local law enforcement agency and report the suspicious activity to PEC.

If someone contacts you claiming to be a PEC employee, verify it by calling us toll free at 888-554-4732. Representatives are available Monday through Friday from 8 a.m. to 5:30p.m.

PEC is a proud member of UUAS, a group of utilities committed to spreading awareness of suspicious behaviors and the evolving tactics scammers use to target consumers. Learn more about how to spot scams to remain safe.