Beat the high winter bill blues

• Understand your energy use
  Knowledge is power! Take control of your use with the robust analysis tool in SmartHub. This handy dashboard lets you keep tabs on your daily use so you can anticipate next month’s balance and make changes.
  During an outage, the SmartHub system is unable to capture energy consumption, so it estimates usage based on your previous behavior. This means you may see usage in SmartHub for periods when your power was out. Rest assured, you will never be charged for electricity you did not use.

• Understand your bill
  Remember, each month’s bill reflects your use during the previous month — even if it’s mild today, last month’s cold weather will affect this month’s bill. (While you’re looking forward to warmer days, learn more about your bill’s line items and options.

• Be smart with that thermostat
  Heating a home can cost two or three times as much as cooling it. Set your thermostat to 68 degrees or lower during the heating season, and 7–10 degrees cooler when you’re sleeping or away from home — this can save you up to 10 percent per year on your electric bill.

• Make sure your appliances are working properly and are regularly maintained
  Change HVAC filters regularly to ensure your unit is working as efficiently as possible. In addition, a faulty heat pump can cause excessive energy use, and you may not even know it until you get your bill. Learn more here.

• Explore our alternative rates and save
  We understand that no two members are alike, and neither is your energy use. For energy-conscious members, for example, check out our Time-of-Use Rate or Community Solar Program.

• Look for energy-saving tips and resources
  Explore our Energy Service Advisors’ conservation tips here.

• Ask for help
  We offer a variety of payment plans to fit your needs. Call us at 888-554-4732 to learn more.