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Update your contact information to receive important messages from PEC

Add your mobile number to your PEC account, and you’ll be able to report outages and receive updates by text. We will only send you messages when it’s important, like during an emergency or when an outage is planned at your location. While you’re updating your contact information, add your email address to receive additional PEC news. You may opt-out at any time.

PEC logo on a mobile phone.To enroll, call 888-554-4732 or follow these easy steps:

  • Log in or sign up for access at
  • From the top menu, select ‘My Information’ from the ‘My Profile’ drop-down menu to confirm or update your email address. Select ‘Update My Billing Address & Contact Information’ to confirm, change, or add additional phone numbers.
  • Select an effective date and click ‘Save’ or ‘Update’ when you’ve made changes. That’s it!
  • If you would like to add multiple mobile numbers to your account, call us at 888-554-4732.

To report an outage, simply text the word “outage” to 25022 from the mobile number on your account. Message and data rates may apply.