In Your Home

Home is where we often feel safest, but accidents can happen. Protect yourself and your loved ones in your house with these tips.


No matter the season, Central Texans are no strangers to wild weather. Fire, ice and wind can fell trees and damage lines, temporarily knocking out power. Even on a sunny day, an accidental collision with our equipment can cause a service interruption.

During outages:

  • In winter, wrap yourself in layers of warm clothing, beginning with thermal undergarments. Fill containers with water, and drain the pipes to keep them from bursting. In extreme cold, group together in one room and seal off any drafts.
  • Never burn charcoal indoors for either heat or for cooking. Burning charcoal releases carbon monoxide, which can be deadly unless burned in a well-ventilated area.
  • Stay in touch: Visit our outage center on your phone or tablet to track crews’ restoration efforts.


Water and electricity don’t mix. If an electric device contacts water, ground fault circuit interrupter (GFCI) outlets will help protect you from the threat of death by electric shock. Here’s some information about these vital devices:

  • You’ll find most GFCI outlets where electricity and water could mix, such as in kitchens and bathrooms.
  • GFCI outlets monitor the electricity flowing in and out of a product. If the electric current fluctuates, the outlet shuts the power off to prevent shock.
  • Test your GFCI outlets once a month. Plug in a nightlight and turn it on. Push the “Test” button; the light should go off. Push the “Reset” button to turn the light back on.