What it is
Our Critical Load Program is a registry of nonresidential service locations that can be classified as public safety, industrial, or natural gas infrastructure, and have an approved Critical Load Program application with PEC. When planned outages or service interruptions for nonpayment are scheduled, we will attempt to provide advance notice so preparations can be made. For unplanned outages, PEC will prioritize Critical Load Program participants for restoration as much as practicable.
What it is not
Our Critical Load Program sites can not be guaranteed an uninterrupted, regular, or continuous power supply. Locations registered in the program are not exempt from planned service interruptions, nor are registered members exempt from their financial responsibilities or the termination of service in accordance with PEC policies.
To be considered, the location must fall into one of the following categories:
- Public safety: A member for whom electric service is considered crucial for the protection or maintenance of public safety, including but not limited to hospitals, police stations, fire stations, and critical water and wastewater facilities.
- Industrial: An industrial member for whom an interruption or suspension of electric service will create a dangerous condition or significant disruption on the member’s premises.
- Natural gas infrastructure: A member that supports natural gas-fired generation, including gas control center or gas compressor plant.
How do I apply?
If you have any questions about the program, please email [email protected] or call 830-454-3114.