Critical Load Program

What it is

Our Critical Load Program is a registry of nonresidential service locations that can be classified as public safety, industrial, natural gas infrastructure, or communications, and have an approved Critical Load Program application with PEC. When planned outages are scheduled or service interruptions for nonpayment occur, we will attempt to provide advance notice so preparations can be made. For unplanned outages, PEC will prioritize Critical Load Program participants for restoration as much as practicable.

What it is not

Our Critical Load Program sites can not be guaranteed an uninterrupted, regular, or continuous power supply. Locations registered in the program are not exempt from planned service interruptions, nor are registered members exempt from their financial responsibilities or the termination of service in accordance with PEC policies.

Who qualifies?

Sites eligible must fall into one of the follow categories:

  • Public Safety – A member that is considered crucial for the protection or maintenance of public safety.  Sites will be divided into three categories: public health, public water infrastructure, or public facilities or emergency operations.   Examples of sites accepted under this category include hospitals, police stations, fire stations, and critical water and wastewater facilities.
  • Industrial – A member that is an industrial location at which interruption or suspension of electric service will create a dangerous or life-threatening condition on the member’s premises to employees or to the public.
  • Natural Gas Infrastructure – A member that supports natural gas-fired generation, including gas control center or gas compressor plant.
  • Communications – A member that supports technology, products, and network connections that allow for the transmission of radio, television, wire, satellite, and cable deemed necessary for public safety, health, and welfare or are required for communications and telemetry related to natural gas infrastructure and transmission of the product.

See the online application for a full list of sub-categories.

Application information

  • The application must be completed to obtain the designation of critical load status with PEC.
  • Applications will only be received online.
  • Applications must be submitted twice annually; sites will not be saved for the next application due date.
  • Critical load status includes designations for public safety, industrial, natural gas infrastructure, and communications. See category breakdown within the application.
  • Designation of critical load status does not relieve a member of the obligation to pay for electric service, and service may be disconnected for failure to pay.
  • This application will not be processed and approved if incomplete or improperly submitted. All information is required unless otherwise indicated.
  • Submission of this application does not automatically result in critical load status. Notification of the status granted will be provided to the member at the mailing and email address provided.
  • CRITICAL LOAD STATUS CAN NOT GUARANTEE AN UNINTERRUPTED, REGULAR, OR CONTINUOUS POWER SUPPLY. IF ELECTRICITY IS A NECESSITY, YOU MUST MAKE OTHER ARRANGEMENTS FOR ON-SITE BACK-UP CAPABILITIES OR OTHER ALTERNATIVES IN THE EVENT OF LOSS OF ELECTRIC SERVICE.

How do I apply?

To submit a critical load site(s) application to PEC, you must use the online application below. Applications received outside of the online form will not be accepted. Members must submit sites to the Critical Load Registry twice annually according to the application due dates.