Critical Load Program

What it is

Our Critical Load Program is a registry of nonresidential service locations that can be classified as public safety, industrial, or natural gas infrastructure, and have an approved Critical Load Program application with PEC. When planned outages or service interruptions for nonpayment are scheduled, we will attempt to provide advance notice so preparations can be made. For unplanned outages, PEC will prioritize Critical Load Program participants for restoration as much as practicable.

What it is not

Our Critical Load Program sites can not be guaranteed an uninterrupted, regular, or continuous power supply. Locations registered in the program are not exempt from planned service interruptions, nor are registered members exempt from their financial responsibilities or the termination of service in accordance with PEC policies.

Who qualifies?

To be considered, the location must fall into one of the following categories:

  • Public safety: A member for whom electric service is considered crucial for the protection or maintenance of public safety, including but not limited to hospitals, police stations, fire stations, and critical water and wastewater facilities.
  • Industrial: An industrial member for whom an interruption or suspension of electric service will create a dangerous condition or significant disruption on the member’s premises.
  • Natural gas infrastructure: A member that supports natural gas-fired generation, including gas control center or gas compressor plant.

How do I apply?

Fill out the application form below. To submit a Critical Load Site(s) to PEC, you must use the provided forms. Applications submitted outside of the online form will not be accepted.

Here is important information about the Critical Load Program application:

  • This Application must be completed in order to obtain the designation of Critical Load status with PEC.
  • Critical Load status includes designations for Public Safety, Industrial, Natural Gas Infrastructure, and Communications members as further described in Part 2.
  • Critical load status can not guarantee an uninterrupted, regular, or continuous power supply. If electricity is a necessity, you must make other arrangements for on-site backup capabilities or other alternatives in the event of loss of electric service.
  • Designation of Critical Load status does not relieve a member of the obligation to pay for electric service, and service may be disconnected for failure to pay.
  • This application will not be processed and approved if incomplete, illegible, or improperly submitted. All information is required unless otherwise indicated.