All our members count on us to provide continuous, reliable power, but none more than those who rely on life-sustaining electrical equipment. If this is you or someone at your home, you may be eligible for our Medical Necessity Program.
What It Is
Our Medical Necessity Program is a registry of residential service locations where people rely on life-sustaining electrical equipment. When planned outages or service interruptions for nonpayment are scheduled, we will attempt advance notice so preparations can be made.
What It Is Not
Our Medical Necessity Program does not guarantee priority electric service restoration, and locations registered in the program are not exempt from planned service interruptions, nor are registered members exempt from their financial responsibilities or from the termination of service in accordance with PEC policies.
To qualify, the location must house someone diagnosed by a physician with one of the following medical conditions:
- Chronic: Having been diagnosed by a physician as requiring an electric-powered device to prevent the impairment of major life function. To maintain chronic designation, members must reapply once a year.
- Chronic, lifelong: Same as chronic, but does not require annual application.
- Critical care: Having been diagnosed by a physician as requiring an electric-powered device to sustain life. To maintain critical care designation, members must reapply once every two years.
- Critical care, lifelong: Same as critical care, but does not require biennial application.
How do I apply?
Request an application by calling PEC Member Services at 1-888-554-4732, pick up an application in your local PEC office or download an application.