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All PEC drive-thru lanes are open. Following COVID-19 guidelines, members must wear a face covering and maintain proper social distancing. Only one member will be allowed in the lobby at all times. Members are still encouraged to make payments online via SmartHub or through our automated payment line at 844-886-9798.
All PEC COVID-19 guidelines can be viewed here.
If you experience an outage, please report it online at pec.smarthub.coop or by calling 888-883-3379.
At PEC, providing excellent service to our members is a priority. Whatever you need, we’re standing by to help.
Call Us Toll-free
- For emergencies and power interruptions: 888-883-3379
- To speak with a representative: 888-554-4732
Contact center hours are 8 a.m. to 6 p.m., Monday through Friday
- Automated payment system: 844-886-9798
- Engineering/planning: 877-372-0391
Make a service request through SmartHub.
Staff at offices throughout our service area are ready to serve you. All offices are open 8 a.m. to 5 p.m., Monday – Friday, unless otherwise noted. Please contact a specific office for more information.
365 Hwy 29 E.
Bertram, Texas 78605
1530 FM 2673
Canyon Lake, Texas 78133
1949 W. Whitestone Blvd.
Cedar Park, Texas 78613
661 Hwy 290 W.
Dripping Springs, Texas 78620
Johnson City – Headquarters
201 S. Avenue F
Johnson City, Texas 78636
702 Main St.
Junction, Texas 76849
1810 FM 150 W.
Kyle, Texas 78640
10625 W. Hwy 29
Liberty Hill, Texas 78642
4302 N. U.S. 281
Marble Falls, Texas 78654
9115 Circle Dr.
Austin, Texas 78736