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Contact Us

All PEC drive-thru lanes are open. Following COVID-19 guidelines, members must wear a face covering and maintain proper social distancing. Only one member will be allowed in the lobby at all times. Members are still encouraged to make payments online via SmartHub or through our automated payment line at 844-886-9798.

All PEC COVID-19 guidelines can be viewed here.

If you experience an outage, please report it online at or by calling 888-883-3379.

At PEC, providing excellent service to our members is a priority. Whatever you need, we’re standing by to help.

Call Us Toll-free

  • For emergencies and power interruptions: 888-883-3379
  • To speak with a representative: 888-554-4732
    Contact center hours are 8 a.m. to 6 p.m., Monday through Friday
  • Automated payment system: 844-886-9798
  • Engineering/planning: 877-372-0391

Online Help

Submit a request online »

Make a service request through SmartHub.

By Mail

Pedernales Electric Cooperative Inc.
P.O. Box 1
Johnson City, Texas 78636-0001

Visit Us

Staff at offices throughout our service area are ready to serve you. All offices are open 8 a.m. to 5 p.m., Monday – Friday, unless otherwise noted. Please contact a specific office for more information.

Office Locations

365 Hwy 29 E.
Bertram, Texas 78605

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Canyon Lake
1530 FM 2673
Canyon Lake, Texas 78133

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Cedar Park
1949 W. Whitestone Blvd.
Cedar Park, Texas 78613

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Dripping Springs
661 Hwy 290 W.
Dripping Springs, Texas 78620

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Johnson City – Headquarters
201 S. Avenue F
Johnson City, Texas 78636

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702 Main St.
Junction, Texas 76849

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1810 FM 150 W.
Kyle, Texas 78640

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Liberty Hill
10625 W. Hwy 29
Liberty Hill, Texas 78642

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Marble Falls
4302 N. U.S. 281
Marble Falls, Texas 78654

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Oak Hill
9115 Circle Dr.
Austin, Texas 78736

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