Contact Us

If you experience an outage, please report it online at pec.smarthub.coop, text “Outage” to 25022, or call 888-883-3379.

At PEC, providing excellent service to our members is a priority. Whatever you need, we’re standing by to help.

Call Us Toll-free

  • For emergencies and power interruptions: 888-883-3379
  • To speak with a representative: 888-554-4732
    Contact center hours are 8 a.m. to 5:30 p.m., Monday through Friday
  • Automated payment system: 844-886-9798
  • Engineering/planning: 877-372-0391

Online Help

Submit a request online »

Make a service request through SmartHub.

By Mail

Pedernales Electric Cooperative Inc.
P.O. Box 1
Johnson City, Texas 78636-0001

Business Hours

Office lobbies are open for self-service payments Monday-Friday, 8 a.m.-5 p.m. Members can make payments at the PEC Secure Pay Stations in office lobbies, which accept various payments methods including cash, check, and credit card. The drive-thrus are available 24/7, and limited to self-serve PEC Secure Pay Station payments only. For a full list of our many convenient ways to pay, visit the billing and payments page.

In-person appointments may be scheduled by members and those with development and planning needs by calling 888-554-4732, Monday through Friday from 8 a.m to 5 p.m.

Office Locations

Bertram
365 Hwy 29 E.
Bertram, Texas 78605
512-355-2131

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Canyon Lake
1530 FM 2673
Canyon Lake, Texas 78133
830-964-3346

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Cedar Park
1949 W. Whitestone Blvd.
Cedar Park, Texas 78613
512-331-8883

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Dripping Springs
661 Hwy 290 W.
Dripping Springs, Texas 78620
512-858-5611

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Johnson City – Headquarters
201 S. Avenue F
Johnson City, Texas 78636
830-868-7155

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Junction
702 Main St.
Junction, Texas 76849
325-446-2625

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Kyle
1810 FM 150 W.
Kyle, Texas 78640
512-262-2161

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Liberty Hill
10625 W. Hwy 29
Liberty Hill, Texas 78642
512-778-5470

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Marble Falls
4302 N. U.S. 281
Marble Falls, Texas 78654
830-693-5525

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Oak Hill
9115 Circle Dr.
Austin, Texas 78736
512-394-9136

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