If you experience an outage, please report it online at pec.smarthub.coop or by calling 888-883-3379.
At PEC, providing excellent service to our members is a priority. Whatever you need, we’re standing by to help.
Call Us Toll-free
- For emergencies and power interruptions: 888-883-3379
- To speak with a representative: 888-554-4732
Contact center hours are 8 a.m. to 5:30 p.m., Monday through Friday
- Automated payment system: 844-886-9798
- Engineering/planning: 877-372-0391
Make a service request through SmartHub.
Business Hours (By appointment only)
To better serve our membership and utilize resources where they are best suited, office access by members is now limited to appointments only. The drive-thrus are limited to kiosk payments only. For a full list of our many convenient ways to pay, visit the billing and payments page.
In-person appointments may be scheduled by members and those with development and planning needs by calling 888-554-4732, Monday through Friday from 8 a.m to 5 p.m.
365 Hwy 29 E.
Bertram, Texas 78605
1530 FM 2673
Canyon Lake, Texas 78133
1949 W. Whitestone Blvd.
Cedar Park, Texas 78613
661 Hwy 290 W.
Dripping Springs, Texas 78620
Johnson City – Headquarters
201 S. Avenue F
Johnson City, Texas 78636
702 Main St.
Junction, Texas 76849
1810 FM 150 W.
Kyle, Texas 78640
10625 W. Hwy 29
Liberty Hill, Texas 78642
4302 N. U.S. 281
Marble Falls, Texas 78654
9115 Circle Dr.
Austin, Texas 78736