Contact Us

At PEC, providing excellent service to our members is a priority. Whatever you need, we’re standing by to help.

Today, we deliver electricity to hundreds of thousands of accounts across 8,100 square miles of the Texas Hill Country: an area nearly the size of New Jersey. And though we serve more meters than any other U.S. electric cooperative, we’re committed to providing first-class, personalized service to every member.

Report a power outage

If you need to report a power outage, please use one of the following options.

Call us toll-free

By mail

Pedernales Electric Cooperative Inc.
P.O. Box 1
Johnson City, TX 78636-0001

Service and account requests

Try our digital assistant (below right) for quick answers to some of our most common questions, or log in to SmartHub to chat with a live agent about your specific PEC account. Agents are available Monday through Friday from 8 a.m. to 4 p.m.

For more suggestions, use the menu below.

News media and records contact

For news media inquiries only, email [email protected].

To request cooperative records, please click here.

Employment verification

To submit an employment verification request, please email [email protected] or fax 830-201-1198. Please note: Requests must be approved by the employee. Once employee approval is given, verifications will be completed within two business days.

Doing business with PEC

To learn more about doing business with PEC, please visit our Vendor Information page.

Registered agent

To serve formal legal process, papers, or subpoenas to PEC, please submit to the following address:

Pedernales Electric Cooperative
c/o CT Corporation System
1999 Bryan Street
Suite 900
Dallas, TX 75201

Business hours & office locations

Office lobbies are open for self-service payments Monday-Friday, 8 a.m.-5 p.m. Members can make payments at the PEC Secure Pay Stations in office lobbies, which accept various payment methods including cash, check, and credit card. The drive-thrus are available 24/7 and limited to self-serve PEC Secure Pay Station payments only. For a full list of our many convenient ways to pay, visit the billing and payments page.

Johnson City – Headquarters

201 S. Avenue F
Johnson City, Texas 78636

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365 Hwy 29 E.
Bertram, Texas 78605

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Canyon Lake

1530 FM 2673
Canyon Lake, Texas 78133

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Cedar Park

1949 W. Whitestone Blvd.
Cedar Park, Texas 78613

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702 Main St.
Junction, Texas 76849

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1810 FM 150 W.
Kyle, Texas 78640

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Liberty Hill

10625 W. Hwy 29
Liberty Hill, Texas 78642

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Marble Falls

4302 N. U.S. 281
Marble Falls, Texas 78654

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Oak Hill

9115 Circle Dr.
Austin, Texas 78736

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Service area map